Lifetime cover on eligible insurance repairs

Lifetime cover on eligible insurance repairs

A repair should stay right long after you collect your car. Here is how our lifetime cover works.

Eligible insurance repairs leave our workshop with lifetime cover, restored to factory standards, with the certified details logged on our system. The record stays with us, so you are not relying on keeping hold of paperwork.

We have been repairing cars on the North Shore since 1955, and the people quoting your car are the people repairing it. That is who you are dealing with if you ever have a question about the work.

This cover sits alongside your automatic rights under the Australian Consumer Law. It does not replace them.

Claiming through your insurer? See how insurance repairs work, and ask your insurer whether it offers anything of its own on repairs it authorises.

What you will want to know

Who provides the warranty
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Which repairs are eligible
Eligible insurance repairs. [placeholder: what makes a repair eligible]
What it covers
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What it does not cover
[placeholder: exclusions, such as new damage and wear]
How long it lasts
[placeholder: what "lifetime" means, such as while you own the vehicle]
If you sell your car
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How to make a claim
Call us on (02) 9439 4414. [placeholder: what the customer needs to provide]

Warranty questions

The questions we hear most about lifetime cover.

What does the lifetime cover include?
Lifetime cover applies to eligible insurance repairs. Covered repairs are logged on our system with the certified information, so the record is there whenever you need it. Ask us which terms apply to your repair.
Does lifetime cover apply to private repairs?
Lifetime cover applies to eligible insurance repairs. If you are having private work done, ask us what applies before the repair starts.
How is my repair recorded?
Covered repairs are logged on our system with the certified information, so the record is there whenever you need it.
Who do I call if something is not right?
Call us on (02) 9439 4414 and tell us what you have noticed.

Send photos, get a straight answer

A few photos of the damage are usually enough for an initial estimate. We come back to you within one business day, and there is no obligation either way.

Prefer to talk it through? Drive in Monday to Friday, 7:00am to 4:00pm, or call us on (02) 9439 4414.

  • Response within one business day
  • Insurance and private work quoted
  • Your details are never shared

Had a bingle?
Start here.

One call and we take it from there: insurer requirements, towing arranged, car repaired to factory standards, with lifetime cover on eligible insurance repairs.

Drive-in assessments Mon to Fri, 7:00am to 4:00pm - 32 Whiting St, Artarmon