Towing and pick-up

Towing and pick-up

Tilt tray towing arranged, drivable or not.

Call (02) 9439 4414 or get an estimate

If your car cannot be driven, call us on (02) 9439 4414 and we will arrange a tilt tray to bring it to our workshop at 32 Whiting Street, Artarmon. We collect from across the North Shore and beyond.

Your rights if your car needs towing in NSW

  • You have the right to decide who tows your car and where it goes
  • Authorised tow trucks have a number plate with four numbers ending in TT
  • You must sign a Towing Authorisation Form before the tow
  • If police do not attend and a vehicle is towed, you must report the crash as soon as possible, within 24 hours, at a police station or on the Police Assistance Line, 131 444

This is general information, not legal advice. See the NSW Government guide to road crashes (opens in a new tab) for the official rules, and our guide on the first five things to do after an accident.

Is towing covered?

It depends on your policy, so check with your insurer. If you are claiming, our page on insurance repairs explains what happens next.

Our other services

Everything repaired in-house at our Artarmon workshop by qualified tradespeople.

  • Smash Repairs

    Collision repairs on a wide range of makes and models, restored to factory standards.

  • Panel Beating

    Dents and creases worked by hand.

  • Spray Painting

    Colour-matched refinishing with Standox water-based paint.

  • Insurance claims

    Repairs allocated by your insurer, or requested by you where your policy allows.

  • Bumper and Scratch Repairs

    Private repairs, honest quotes.

Towing and pick-up questions

What people ask us most about this work.

Where can you collect my car from?
Our towing service collects vehicles from across the North Shore and beyond. Call us on (02) 9439 4414 with your location.
Can I choose who tows my car?
Yes. In NSW you have the right to decide who tows your vehicle and where it goes.
Is towing covered by my insurance?
It depends on your policy, so check with your insurer.

Send photos, get a straight answer

A few photos of the damage are usually enough for an initial estimate. We come back to you within one business day, and there is no obligation either way.

Prefer to talk it through? Drive in Monday to Friday, 7:00am to 4:00pm, or call us on (02) 9439 4414.

  • Response within one business day
  • Insurance and private work quoted
  • Your details are never shared

Had a bingle?
Start here.

One call and we take it from there: insurer requirements, towing arranged, car repaired to factory standards, with lifetime cover on eligible insurance repairs.

Call (02) 9439 4414 Get an estimate

Drive-in assessments Mon to Fri, 7:00am to 4:00pm - 32 Whiting St, Artarmon